Showing posts with label Changing. Show all posts
Showing posts with label Changing. Show all posts

Wednesday, October 05, 2011

Changing the Adversarial Nature of Car Sales


Consumers have an adversarial attitude towards car dealers, and I can't say blame them. The retail auto industry has done so many things to create an atmosphere of confusion and intimidation that many car buyers understandably dread the buying experience. Not only do some dealerships encourage their sales staff to engage in dishonest tactics to fleece customers, many have proven themselves to be sexist as well. I always wondered how the salesmen for those particular dealerships came home at night and looked their wives or daughters in the eye.

Being a dealer myself, I have encountered the best and worst that the business has to offer. While my turnover is quite low compared to most, I have hired sales associates with prior experience over the years. I have also fired more than a few of these "professionals" within a week of hiring them. Why, you ask? I don't mean to sound trite, but I do business by the golden rule. As a result, I won't tolerate dishonesty on the part of my sales staff or the condescending attitude that I notice many dealers and salespeople take toward their customers. I also refuse to use the dubious tactics that many dealers use to nickel and dime more profit out of every customer that enters their showroom. Now, let me tell you what the results of following the golden rule are... I don't have an adversarial relationship with my customers.

Sure, more than a few have stepped into one of my sales staff's offices ready to do battle, but we quickly alleviate their anxiety by doing something that I can wholeheartedly recommend for any business. We give them honest, fair and respectful treatment. I know this might sound like a novel approach in the auto industry, but it's the only way to do business in my opinion. If more dealerships would stop trying to treat every sale as though it were the last one they will ever make and concentrate on building a good repoire with their clientele, they would enjoy the success that I do. I would bet that my profit margin is, on average, a bit below that of most other dealerships.

Still, I never have a shortage of customers, most of which return for their next purchase. Many of my long term customers will wait for me to find the car they are interested in before buying from another dealership. Why? Because they know that when they drive off my lot, they have been treated fairly and have received a good value for their money. More importantly, I can go home at night knowing I run an honest business and that I can take pride in considering myself part of the community I do business in. That's worth a lot more to me than a few extra bucks. I wish more of my competitors felt this way as well, because it would benefit our industry as a whole to change our sales philosophy for the better.



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Changing A Busted Car Halogen Bulb


The headlights, or also known and called as headlamps, are considered as very important parts of your vehicle. They simply are not just accessories that add to the uniqueness of the overall look and appearance of your car. They are very functional and serve as your guiding eyes and guiding light through various driving conditions that could lessen your visibility on the road ahead. You turn on the headlights of your car during times when the rain is pouring down hard. Or even when fog seems to envelop everything on your way. And when driving at night, it is important to turn them on so you can see through the darkness of the night.

If you take a look at your car抯 headlights, you would see that there is a bulb inside each one. For most vehicles, halogen bulbs are used. What makes these halogen bulbs in your car抯 headlights unique from the rest is that these bulbs are commonly made from hard glass or quartz which has been treated with additives. This is primarily because the headlights of most automobiles are made contain plastic parts which could burn or melt because of the high intensity of the heat from the halogen bulb. And the additives that are added actually block most of the heat and output of ultraviolet from the halogen bulb.

These halogen bulbs also do get busted. So you do need to know which kind of halogen bulb your car uses. Buy one if the one in your headlight does not seem to work anymore. You can purchase these from stores that also offer Ford F250 Light Duty pickup parts. Also, check the headlight. If you see a black knob that is small and plastic, it means you do have to purchase a small halogen bulb.

You should unscrew first the black knob and take it out. When you pull it out, you will see that the bulb is already out for it is attached to the knob itself. You can now remove the bulb.

When putting in the new one, remember not to touch the glass of the halogen bulb using your fingers, or else it could cause the new bulb to burn out easily. When you have successfully put in the new bulb, you can put it back into the headlight. Test your car抯 headlights so you can check if everything is perfectly working.



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